Do you ever use text messages to communicate with business contacts—either co-workers or clients? I sometimes do, especially if what I need to communicate is very simple and not urgent, but I know this is a controversial topic. There are plenty of business owners who believe texting has no place in professional communication.
I’ve been thinking about it in more depth as I’ve been working with Modmacro CEO Matthew Smith on his upcoming book, Simple Business Advice. In it, he has written a chapter titled “Texting Isn’t For Serious Business,” and while he makes some great points that I completely agree with, it got me thinking about my use of texting and whether or not it is effective.
Once I started diving into the topic, I came across a lot of articles on millennials in the workplace and how they like to communicate. Turns out, there are a lot of differing opinions out there on business communication and that an issue like texting can cause some pretty serious conflict between older and younger workers.
I love the advice Smith gives in his chapter on texting in Simple Business Advice (coming to major online retailers June 1), but I thought it would be fun to present the other side of the argument, too. You can find an article I wrote that links to some of the studies I found here in Businessing Magazine.
I’m excited about this book for a lot of reasons, but one of my favorite things about it is the fact that it presents actionable advice from multiple business owners. Smith gives his opinion throughout, but he has also solicited comments from other entrepreneurs, and he even invites readers to disagree and form their own opinions. It’s a book that is packed with expertise, while also making it clear that there is no one right way to run a business.
We can’t wait for you to read it, and we hope you’ll leave reviews with your thoughts on it!